After Sales Service and Support
Raygain’s servers are constantly monitoring the client’s remote devices. We understand the importance you attach to your central server and our Technical support team is always here to help you keep the servers and applications up and running 24x7. Raygain’s offers a broad range of 24x7 service support and technical assistance to ensure you optimize your software product utilization.
Key highlights of our service and support offerings include:- 24x7 Web-based self-service supports, including our searchable knowledge database, case-logging and product documentation
- Product deployment assistance from our Expert Team
- Round-the-clock live technical assistance for critical failure, if any
- Product support available through dynamic database-generated FAQs (Frequent Answered questions) Section.
- Live Technical Support fir issue-resolution and providing product upgrades
- Customized and periodical of the overall Total Cost Ownership (TCO)
